StarPound Cloud Contact Center provides a complete solution that can easily breathe new life into existing contact centers or create new contact centers from scratch. Developers and process owners can have a Business Process Management enabled development tool visually optimized for integrating voice, data and the Web within a contact center environment.
Business Process Management
StarPound CORE™ is a powerful platform that represents a beautiful fusion of business process management (BPM), IP telephony, and enterprise web services (SOA). It allows you to visually mash up voice, data, business processes, web services, and workflows in ways previously only imagined. The platform provides a complete model-driven application development and delivery platform for creating fully converged, composite applications.